配送ポリシー
Shipping Policy
PRINTS
To North America: $10 USD flat rate
To Europe: $15 USD flat rate
To Rest of the World: $30 USD flat rate
FRAMED PRINTS
To North America: $30 USD per frame
To Europe: $50 USD per frame
To Rest of the World: $95 USD per frame
Environmental policy
We work with Tricera Print, a North-America based print shop which prioritizes environmental sustainability in every aspect of their operations.
Tricera offers 100% cotton based fine art papers and aqueous pigmented inks for their fine art digital printing, minimizing their ecological footprint. Tricera's commitment extends to the packaging materials, which consist of biodegradable wrapping and 100% recycled, unbleached tubes for shipping. Additionally, the packing tape is made of brown paper with a vegetable starch adhesive, further reducing our impact on the environment. Through these practices, Tricera strives to preserve our planet while delivering exceptional quality to their customers.
Shipping
We provide shipping for all prints and framed artworks to almost every country in the world. Should your address not be accepted at checkout, please contact us and we will try to find a solution.
Please allow up to 2 weeks for delivery. Once your order is shipped, you will receive a tracking number via email.
Unfortunately, we cannot refund shipping fees for any reason.
Returns on damaged or lost artwork
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.
In the rare event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
Customs
We are not responsible for collecting customs or tax on behalf of your country's government.